La Posada de María — Terms & Conditions

1. Reservations
Reservations are subject to availability and are confirmed once the booking process and any required payment have been successfully completed. Guests must provide accurate contact information and the correct number of adults and children staying in the accommodation. The person making the reservation must be authorized to make the booking on behalf of all guests included in the reservation.

2. Minimum Stay
Reservations require a minimum stay of 2 nights, unless otherwise indicated at the time of booking.

3. Check-In and Check-Out
Check-in is available after 3:00 PM.
Check-out must be completed by 11:00 AM.

Arrival and property-access instructions will be provided before check-in. Early check-in or late check-out is subject to availability and must be approved in advance.

4. Occupancy
The number of guests staying in the accommodation may not exceed the maximum occupancy of the reserved suite. Only registered guests may stay overnight at the property.

5. Payments
The total price, applicable fees, and payment requirements will be displayed during the reservation process. Guests are responsible for providing valid payment information and completing any required payment according to the terms shown at booking.

Payments made by credit or debit card may be processed securely by our third-party payment processor.

6. Cancellation Policy
Guests may cancel up to 5 days before check-in for a full refund of accommodation charges.

Cancellations made less than 5 days before check-in will be charged 50% of the accommodation total.

No-shows and cancellations on or after the check-in date are non-refundable. Any applicable third-party payment processing fees may be non-refundable.

7. House Rules
Guests agree to follow the House Rules published on this website and provided as part of the reservation information. Smoking and vaping are not permitted inside the suites or indoor areas.

Parties or events are not permitted without prior authorization.

8. Property Care and Damages
Guests are expected to take reasonable care of the property, furnishings, appliances, and amenities. Guests may be responsible for the reasonable cost of repairing or replacing property damaged during their stay beyond normal wear and tear, where attributable to the guest or members of their party.

Any damage or maintenance issue should be reported promptly.

9. Guest Conduct
Guests must respect neighboring properties and maintain reasonable noise levels. Illegal activity or conduct that creates a serious safety risk or substantial disturbance is prohibited.

Serious or repeated violations of the House Rules may result in termination of the stay, subject to applicable law and the circumstances of the violation.

10. Safety and Personal Belongings
Guests are responsible for securing their suite and taking reasonable precautions with their personal belongings.

Guests should promptly contact La Posada de María if they identify a safety, security, or maintenance concern.

11. Changes Beyond Our Control
Circumstances outside our reasonable control—including utility interruptions, severe weather, government actions, natural events, or other emergencies—may occasionally affect a stay. When this occurs, we will make reasonable efforts to assist affected guests.

12. Contact
For questions regarding a reservation or stay, contact:
La Posada de María
Santa Tecla, La Libertad, El Salvador
Email: reservation@lpdmaria.com
Arrival contact details are provided after booking confirmation.

13. Acceptance of Terms
By completing a reservation, the guest acknowledges that they have reviewed and accepted these Terms & Conditions, the applicable cancellation policy, and the House Rules associated with the reservation.